Validating our commitment to our customers' satisfaction, translated into standards of operational efficiency and excellence, in 2018 we obtained the ISO 9001:2015 recertification, operating since then on the updated version of the standard, which aligns with new market requirements, emphasizing strategic planning and proactive risk and opportunity management, and also being a facilitator in the implementation of an Integrated Management System, in articulation with other standards to which we are certified: ISO 14001 and ISO 45001.

We have been operating in compliance with the quality management system since 2009, when we obtained certificação ISO 9001:2008, as a tool for consolidating rational and efficient processes. Having as tools comprehensive documentation and the strategic direction of our Quality Policy, we systematically act for continuous improvement.

Temperatures exceeding 1,000 degrees Celsius, pressures up to multiple times atmospheric, large fuel volumes and high-power flames: this is the routine scenario of our operations and we are proud to be completing 20 years of full safety in this complex and challenging environment.

Following safety, which for us comes always 1st, we took in 2012 an important step in our history, moving our headquarters to Pindamonhangaba, named as champion in a study having had among its key parameters the quality of life of our employees. In 2019, we advanced towards an integrated approach of health and safety, operating systematically according to international standards, and thus obtaining ISO 45001 certification. Certified, we seek to keep providing safety and to promote an always healthier work environment for employees, customers, partners, and anyone who comes to visit us at our headquarters or who is there in field with us, collaborating or following our operations.

Thermal Engineering is our business and has been the day to day life on our senior technical staff for almost 40 years. While challenges and demands are always changing, our core approach is consistent: we look at industrial challenges and orchestrate our knowledge tools, thousands of hours of hands-on experience and a passion for innovation to make the most of the resources we operate with, especially that which is the soul of our services: Energy. In several of its forms.

With a focus on on strategic environmental performance, thinking of the company's sustainable development, our customers' fuel savings and emission reduction to preserve our (only) planet, we sought and obtained in 2019 the ISO 14001 certification. In addition to the innovations we have already been practicing, developing and patenting efficient products and services, the formalization following the standard signals our quest to permanently move forward and reiterates the challenge that moves us, providing Engineering at the service of efficiency.

In the maintenance and administrative activities at our Pindamonhangaba Unit and in providing services at our customers' facilities, being these services the cooling, thermal comfort in work environments, drying and convective heating of industrial equipment, among others, the top management of Thermojet, through our Environmental, Health and Safety Policy (EHS) (in Portuguese), commits to:

• Protect the environment, by preventing the pollution and through the sustainable use of natural resources
• Provide safe and healthy working conditions for the prevention of work-related injuries and illnesses
• Eliminate environmental aspects and hazards to occupational health and safety, reduce environmental impacts and health and occupational safety risks, and to adopt the following order of priority on taking control actions:

  1. Firstly, where possible, eliminate environmental or health and safety hazards, or

  2. Replace materials, processes, operations or equipment by others of lower environmental impact or less damaging to the health and safety of people in the workplace

  3. Use measures of collective protection and / or reorganization of work

  4. Apply administrative controls, including training

  5. Fornecer e garantir o uso de equipamento de proteção individual adequado

  5. Provide and ensure the use of appropriate personal protective equipment (PPE)

• Promote the consultation and participation of workers and their representatives in the decision-making process to the environmental, occupational health and safety management system
• Meet legal requirements and other requirements related to environment, health and safety
• Continuously improve the management system to increase Thermojet's environment, health and safety performance.